It’s very typical that small business owners are sometimes reluctant to communicate with their employees & staff when they don’t have good news or they don’t know exactly what to say. It could be related to any number of issues they are dealing with at the time:
The Strategic Business Blog
I believe building a small business is much like building a house. You start out with a plan or an idea of what you want to build. Once the plan is in place, you can begin to build the house or the business.